Software Engineer @ Verizon In Hyderabad
Company: Verizon
Company Website: www.verizon.com
Company profile: Verizon has inherited an illustrious tradition of Innovation from its past. Formed out of a merger by the GTE and Bell Atlantic companies and with a lineage starting from the Bell Telephone company started by Alexander Graham Bell in 1877, brand Verizon came into existence in 2000.
Qualification: Bachelors/Masters Degree
Experience: 1 - 2 Years
Location: Hyderabad
Industry: IT/Software
Key Skills: CCNA/ITIL/MCITP
Job Description:
1. Familiarity with various office-environments and office-related software packages (Email, ticketing systems, telephone functions, internal and client-facing communication, etc.).
2. Excellent written and spoken customer service skills.
3. Ability to efficiently triage basic technical issues and route to appropriate departments, providing all necessary and appropriate information related to the issue.
4. Effective client communication skills to maintain client contact on issues through to completion.
5. Basic technical knowledge of computer and network systems (web browsers, operating systems, networking functions, user accounts, etc.).
6. Good analytical skills to review client-submitted information and documentation related to questions on network scanning and discovered vulnerabilities.
7. Flexible to Work in Shifts, Highly adaptable to change.
Click Here To Apply Job
Company Website: www.verizon.com
Company profile: Verizon has inherited an illustrious tradition of Innovation from its past. Formed out of a merger by the GTE and Bell Atlantic companies and with a lineage starting from the Bell Telephone company started by Alexander Graham Bell in 1877, brand Verizon came into existence in 2000.
Qualification: Bachelors/Masters Degree
Experience: 1 - 2 Years
Location: Hyderabad
Industry: IT/Software
Key Skills: CCNA/ITIL/MCITP
Job Description:
1. Familiarity with various office-environments and office-related software packages (Email, ticketing systems, telephone functions, internal and client-facing communication, etc.).
2. Excellent written and spoken customer service skills.
3. Ability to efficiently triage basic technical issues and route to appropriate departments, providing all necessary and appropriate information related to the issue.
4. Effective client communication skills to maintain client contact on issues through to completion.
5. Basic technical knowledge of computer and network systems (web browsers, operating systems, networking functions, user accounts, etc.).
6. Good analytical skills to review client-submitted information and documentation related to questions on network scanning and discovered vulnerabilities.
7. Flexible to Work in Shifts, Highly adaptable to change.
Click Here To Apply Job
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