Business Support Associate @ Dell in Bangalore

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Company: Dell
Company Website: www.dell.com
Company profile: Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Qualification: B.E/B.Tech/M.E/M.Tech
Experience: 0 - 2 years
Location: Bangalore
Industry: IT/Software
Key Skills: Good Communication Skills
Job Description:
1. Candidates should possess any degree(Graduate or Masters) from a recognized university.
2. Should have 0 to 2 years of relevant experience in customer or technical support roles.
3. Establish working knowledge & application of specialized tool sets required for role.
4. Demonstrate internal operational knowledge of process work flow.
5. Apply experience and judgment to make decisions on standard work efforts.
6. Basic understanding of the work processes and procedures.
7. Completes a wide range of tasks and assignments.
8. Exceptions are usually resolved with the assistance of the team lead.
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